Lost or stolen passport
Emergency Travel Certificate
Irish citizens who have lost their passport while visiting Indonesia, may qualify for a one-way emergency travel certificate to return to Ireland or country of residence. Emergency travel certificates are valid for 72 hours and can be used for a single journey only.
If resident in Indonesia and have lost your passport you do not qualify for an emergency travel certificate, and must apply for a new passport.
Irish citizens who need and are eligible for an Emergency Travel Certificate, should contact the Embassy of Ireland at +6221-28094300 or via this form
Emergency travel certificates can only be issued at the Embassy of Ireland in Jakarta. Irish citizens must present in person at the Embassy, in order to avail of this service.
The following documentation is required before an emergency travel certificate can be issued:
- Emergency travel document fee of IDR 500,000. An additional fee of IDR 1,300,000 will be applied if the emergency travel certificate is processed outside of normal office hours (09.00 – 16.00). Fees can be paid in cash at the Embassy or via bank transfer.
- Photographic ID
- Proof of address in country of residence
- Copy of Long Birth Certificate
- Copy of proof of Irish citizenship, if born outside Ireland or in Ireland after 2005
- Completed passport application form (this can be completed at the Embassy)
- Two colour passport photos (size 3.5X4.5 cm, white background)
- Police report of lost/stolen passport
- Visa and flight information
Important: Some countries do not accept emergency travel certificates, including for transit purposes. Applicants should check that an emergency travel certificate will be accepted in their countries of transit or residence before they apply for the emergency travel certificate and before finalising travel arrangements.
If provided with an emergency travel certificate, an application for a new passport should be submitted as soon as possible.
Emergency Passport
Irish citizens, who have lost their passport and have an immediate travel need that is not to their country of residence, and that is based on an emergency, may qualify for an emergency passport. Applications for an emergency passport can only be accepted in the case of a genuine travel emergency, made necessary by serious medical requirements, or the death, illness or welfare needs of a family member. An emergency passport is valid for a maximum of 12 months and can be used for more than one journey.
An emergency passport can be issued at the Embassy of Ireland in Jakarta. Irish citizens must present at the Embassy in order to avail of this service.
The issuing of emergency passports can take some time and the Embassy cannot guarantee issuance on the same day as the application submission.
If provided with an emergency passport, you can apply for a new passport after you have completed your emergency travel.
Before applying for an emergency passport, please carefully consider the following:
- Do you have a genuine travel emergency (as outlined above)?
- Processing an emergency passport requires more time than an emergency travel certificate.
- An emergency passport will not be issued if there is enough time before travel for the Passport Office to issue a new passport.
- Some countries do not accept emergency passports. Applicants should check that an emergency passport will be accepted in their countries of transit and destination country before they apply for the emergency passport and, if possible before finalising travel arrangements.
Entry requirements (visa/passport)
Visa
The electronic Visa on Arrival (VoA) is available to Irish citizens travelling to Indonesia.
To avail of Visa on Arrival you can only enter Indonesia only through 19 designated Immigration Border Control points (see below).
Irish citizens must show a valid passport with at least 6 months validity from the date of their departure from Indonesia , a return ticket or connecting ticket to continue traveling to another country and evidence of travel insurance (which must cover COVID-19 related treatments). The VoA fee is Rp. 500,000 and can be paid upon arrival at a designed Immigration Border Control point. The stay permit can be extended once for 30 days for an additional Rp. 500,000. Visa holders can apply for an extension at their nearest immigration office.
VoA cannot be transferred into another stay permit. The holder is also not eligible to apply for an onshore visa.
For more details on the VoA scheme please visit the website of the Embassy of Indonesia in London..
An International Tourist Levy applies to all international travellers to Bali only. This will require a one-time payment on arrival in Bali of IDR 150,000 in addition to any visa payment required. This levy must also be paid by international travellers arriving in Bali from another location within Indonesia. Information on requirements and how to pay the Tourist Levy can be found here.
Immigration Border Control points (TPI) designated as entry points for VoA and Visa Exemption arrangements:
Airports
– Soekarno Hatta, Jakarta,
– Ngurah Rai, Bali,
- Kualanamu, North Sumatera,
- Juanda, East Java
- Hasanuddin, South Sulawesi
- Sam Ratulangi, North Sulawesi, and
- Yogyakarta, Yogyakarta
Seaports
– Nongsa Terminal Bahari, Riau Islands,
– Batam Centre, Riau Islands,
– Sekupang, Riau Islands,
– Citra Tri Tunas, Riau Islands,
– Marina Teluk Senimba, Riau Islands,
– Bandar Bentan Telani Lagoi, Riau Islands,
– Bandar Seri Udana Lobam, Riau Islands, and
– Sri Bintan Pura, Riau Islands.
Border-crossing Posts
– Entikong, West Kalimantan,
– Aruk, West Kalimantan,
– Mota’ain, East Nusa Tenggara, and
– Tunon Taka, Kalimantan
If unsure of the entry/exit requirements for Indonesia, including visa and other immigration information, ask your travel agent or contact the nearest Embassy or Consulate of Indonesia
Passports
Irish passports must be valid for a minimum of six months after the conclusion of any trip to Indonesia and other countries within South East Asia, as otherwise entry may not be allowed. It is also advisable to carry a number of photocopies of your passport with you while travelling. Damaged passports will result in a refusal of entry by immigration officials at the ports of entry.
Health
Check with a doctor well in advance of travelling to confirm what, if any, medical vaccinations may be required. Please note that local law requires that citizens who are bringing medication into the country must also provide a doctor’s letter confirming the prescription and outlining the necessity of the medication, as well as the original prescription itself. All medication being brought in must be in its original packaging and cover the duration of the stay only.
Should medical attention be required, please be aware that health and medical care standards in Indonesia can be poor and some medical tests cannot be done reliably. Good medical treatment can be very expensive. In remote areas, high quality services for serious injury or illness are unlikely to be available. Please ensure to have adequate medical insurance before departure to cover any costs you may incur.